Help (FAQ)

In our comprehensive help section you can find the required support on all topics and functions of the website. Just click on a subject area to see all questions and answers on the topic.

Please Note:

Depending on which device you use ARCHION with, the website will be presented in a slightly different way.

  • If you work with a laptop or PC, you see the desktop version.
  • If your PC screen is set to a higher zoom level, or you use a tablet or smartphone, you see the mobile version.

You can use all functions offered by ARCHION with both versions, but the arrangement of the individual elements may vary from device to device. In case you don’t find a function or button immediately, scroll a little up or down.
The menu bar is displayed in a reduced size in the mobile version. "Discover Archion" and the forum can be found on the right below the three dashes. "Sign in" can be found on the right above the person icon.

Sign up means that you are sign in for our site for the very first time. You are a new customer. You do not yet have a user account with which you can do research. This registration is unique and free of charge.

Fill in the form within a few minutes and create your personal customer account. You can use products purchased from ARCHION via your customer account.

To sign up once, free of charge and non-binding, click on “Sign in” in the top right corner on After that, click on the button “Sign up” a little further down.

Fill in the form in the next step. You can change all entries in the overview of your account at any time. Don’t forget to accept the Terms & Conditions and Privacy Regulations at the very bottom. Then click on “Create account and continue”.

You’re almost there. Open your mailbox. Now you have received an e-mail from us with the reference “Please confirm your profile creation request”. Click on the link “Confirm profile”. You are transferred to the ARCHION website.

You are already registered and want to sign in. Click on “Sign in” in the top right corner.

There you enter your user name or email address and your password, then click on the button “Sign in”.

You are now logged in and can access your personal user section.

You are already signed up with ARCHION

If you are already registered with ARCHION, log in via “Sign in”. Go to the overview of your personal account via “Profile”. There please click at "User information" at the left. Here you can register for the newsletter in the bottom right corner. The newsletter will be sent to the address saved in your account.



You are not yet signed up with ARCHION and want to be informed via Newsletter without registration.

In order to register for the newsletter, go to the very bottom of the homepage. There you find the form for the newsletter registration. Via the button “More information on the newsletter” you get to the sign in and can obtain further information on our newsletter.

No Appropriate Answer Found?

Feel free to write us about your concern in person, either via mail to or via our contact form.